Soft Skills Sales Preview.
Welcome to this sample lesson on soft skills sales preview.
Soft sales skills are broadly classified as a combination of personality traits, habits, behaviors, and social attitudes that allows a salesperson to communicate effectively, collaborate, and successfully manage their tasks. Salespeople with good soft skills tend to have strong situational awareness and emotional intelligence to navigate difficult sales environments while still producing positive results.
Another benefit of soft sales skills in a sales role is that they help people to adapt to changing circumstances. Being able to communicate with customers effectively during a time of uncertainty or collaborate with others when solutions aren’t immediately obvious is hugely important.
In this soft skills sales preview training video we talk about what ate soft skills for sales and why they are important. We also give you an overview of the sales training program.
The Importance of soft sales skills
Sales professionals that excel at the soft skills according to a study by Development Economics found they outperform their competitors by more than 30%, outperform them in areas such as close ratio, size of sales, and customer retention. Success in today’s marketplace is all about the soft skills.
Formal qualifications and technical skills are only part of the requirements for the modern sales professional. ‘Soft skills’ and personal attributes are just as important to success.
To handle interpersonal relations
To take appropriate decisions
To communicate effectively
To navigate the sales environment
To make good impressions and impact
To gain professional development
To compliment hard skills
To building relationships based on empathy
To demonstrate intellectual curiosity
To be comfortable with new experiences
To demonstrate flexibility when things change
For salespeople everywhere, these are unprecedented times. These are also challenging times due to remote working and hard to reach buyers. There is no doubt but these are strange times to be in sales as the landscape has changes completely. But most of all, these are times of profound change in sales and in selling generally. And this change is affecting everyone—you, your customers, and your prospects.
What we are trying to convey in this soft skills sales preview is that most salespeople have the technical knowledge, the hard skills sales training, the product knowledge, the sales pitch experience, and the functional skills to work through the entire sales process. They may also have mastered the tasks and activities required to reach their revenue targets.
However, the reality is for a longer term career in sales there is something we all need to succeed in selling. No matter how advanced your technical and hard selling skills are, salespeople today need soft skills, too.
Because what the modern buyer expects from salespeople is largely linked to emotional intelligence, communication, and critical thinking.
Soft skills in sales is about staying in contact with clients more frequently, educating them, not selling to them. Listening to them, not telling them. Do what it takes to be perceived as a Visible Expert—a respected subject matter expert and trusted advisor.
$29.99 gives you access to all our online sales training programs for 1 year. We hope you enjoyed this soft skills sales preview lesson.