This online sales training website is operated by The Digital Sales Institute, (DSI). Throughout the site, the terms “we”, “us” and “our” refer to The DSI. The DSI offers this website, including all sales training videos, sales training materials, information, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing a “Sales Training Subscription” from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates at any time. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree that all the sales training materials you access are the intellectual property of The DSI.
You agree not to reproduce, duplicate, share, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our sales training programs are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
PRODUCTS OR SERVICES
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per address or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
The Digital Sales Institute has a zero refund policy and we only offer refunds at our own discretion.
We will only consider refunds if
you have not completed (or attempted to complete) the course(s) and any tests;
you have not received a Certificate of Completion or Statement of Participation (whether digital or physical) on the course.
Under Irish law, you may have the right to cancel or request a refund under certain circumstances, in accordance with this policy.
About Privacy” We understand that many companies and individuals have information of a sensitive nature pertaining to them or their clients and thus we take great care to ensure the highest possible levels of privacy.
The Digital Sales Institute will not provide any information, which you give us to any other organization or individual without your express permission or legal compulsion such as a Court order.
Any personal information which you volunteer to the Commissioner will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.
As part of routine administration, the Digital Sales Institute collects statistical information such as page view, and browser statistics. Where possible these are collected anonymously, and are not on-sold or disclosed to others.
All clients may request access to the personal details collected by the Digital Sales Institute in relation to themselves and the use of services owned by them. The Digital Sales Institute makes every effort to ensure that such details are always correct and up-to-date, and will amend any inaccuracies or changes to details on request.
The Digital Sales Institute does not retain clients’ personal information longer than is necessary for the purposes of compliance with the law and routine administration.
The Digital Sales Institute keeps client information on controlled facilities, which are secured against unauthorized access. Proof of identity will be required before information is released to any person, including the client. The Digital Sales Institute typically communicates with its clients through a combination of Phone, E-mail correspondence and Online Chats.